Dassanya

"What is a Managed Service / Management Service Provider?"

A managed service / management service provider (or MSP) is a company that outsources (or manages) all or part of another company's information technology (IT) infrastructure. There are many components to an IT infrastructure, there are correspondingly many different types of Managed Service Providers. MSPs can manage a wide variety of objects, from routers, switches, and servers all the way to the desktop. Managed Service Providers can manage databases, various parts of security (i.e. intrusion protection, virus scanning, forensic security, firewall protection, etc) and even applications.

There is also more than one way an Managed Service Provider can deploy these services. The services can be delivered remotely via the Internet or VPN, or the Managed Service Provider (MSP) can deliver them right from there own data center or a third party's data center.

"Why Dassanya's Managed Services"

Many of the clients of Dassanya have asked us if we could extend our remote DBA offering into the day to day management of their Information Technology infrastructure, more commonly know as Managed Services. Today Dassanya provides a fully managed Information Technology infrastructure service for small-to mid sized organizations, enabling them to increase profitability, increase infrastructure reliability, protect crucial information assets, and focus on their core business.

With Dassanya managed service offerings you get proactive monitoring and problem resolution, single point of accountability, 24x7 support, and Dassanya's Problem ticketing system and Dassanya's commitment to Quality. We provide all this service for a fixed monthly price.

At Dassanya we are proud of our reputation in Remote database adminustration and excited in bring that same level of service to our customers technology infastructre.

"Who is Dassanya's Target Customer"

# Organizations that either have an over-burdened and under-staffed IT department
# Organizations that do not have an internal IT department
# Organizations that would like to supplement the skills of their current IT staff

Dassanya's Managed Services are designed to benefit your company by reducing labor of internal staff, reducing IT costs, reducing network downtime and increasing end-user productivity. All of these can be achieved because our services are proactive.

"What Does Dassanya's Managed Service offering Monitor and Manage"

Database Servers and their performance

* Database Management
* Storage Management
* Proactive Performance Monitoring
* Problem Detection & Resolution
* Backup & Recovery
* Data Management
* User Management & Security
* Problem Detection & Resolution

Unix Servers and their performance

* Server Management
* Storage Management
* Proactive Performance Monitoring
* Problem Detection and Resolution
* Backup and Recovery
* Hardware components
* Operating systems
* Various software application
* User Management & Security
* Log Monitoring
* Patch Management

Linux Servers and their performance

Communication devices and their performance

* Hubs
* Routers
* Switches